Privacy Policy

Privacy Policy
Deal with personal information
Privacy Mark

Privacy Policy

【Preamble】

Recstu Inc (herein referred to as the Company, we, us, and our), recognise the importance of protecting personal information. To improve customer satisfaction and our in-house systems, we have implemented the following privacy policy and utilise a personal information protection management system.

 

【Definition of Personal Information】

Personal Information is defined as information associated with living individuals that are specified in the relevant regulations. This includes your name, birthday, and other personally identifying information (such as email address, passwords, credit card details, etc.)

 

【Management of Personal Information】

To manage your Personal Information, we have implemented a management system compliant with the Japanese Industrial Standard JIS Q 15001:2001. Our systems are periodically reviewed and improved as needed.

 

【Permitted Purpose of Personal Information】

We will only use your Personal Information to the extent of its Permitted Purpose. Where the use exceed the Permitted Purpose, we will seek your additional permission prior to use.

 

【Regulations that pertain to the use of Personal Information】

We are compliant with, and adhere to, any Laws, Rules, Regulations and guidelines as set by the Government of Japan that pertain to the use of Personal Information.

 

【Continuous improvement of our Personal Information Management System】

We will implement appropriate cyber security measures and appropriately supervise our employees in order to prevent any leakage, loss, damage, and tampering of your Personal Information.

 

【Complaints and consultation】

We will respond, appropriately and in a timely manner, to any complaints or request for consultation from any affected individual or their authorised representative.

 

【Continuous improvement】

In order to maintain and improve this Privacy Policy, we will periodically review our compliance programs.

 

【Collection of Personal Information】

If the Permitted Purpose requires us to disclose, in whole or in part, your Personal Information to a third party, we will critically evaluate the recipient and enter into a confidentiality agreement. We will not provide Personal Information to third parties without your prior consent. However, this does not apply to a request for disclosure instigated by the Japanese Government, or its authorised representatives, pursuant to any relevant Law or Regulations.

 

【Employee training on Personal Information】

We provide training to all our employees to raise awareness of the importance of protecting Personal Information.

 

【Enquiries】

Manager of Personal Information
Group Manager, Business Developmen
Phone 047-312-6567

 

4 January 2007 – Original version approved
25 March 2015 – Modified
4 January 2017 – Modified
4 April 2017 – Modified
9 August 2017 – Modified
15 February 2018 – Modified
Recstu Inc.
Kazuko Koyama, CEO.

Deal with personal information

【Entity Name】

Recstu Inc.

 

【Manager of Personal Information】

Group Manager Business Development
Phone - 047-312-6567

 

【Purpose of use of personal information subject to disclosure】

The purposes for which we use personal information are as follows.
1. Notice of the matter which is necessary in our service administration
2. Shipment such as member management and our product, the sale of the service, shipment, the campaign
3. The rate settlement
4. Various inquiries and after-sale service correspondence応
5. Making, investigation, analysis of the statistics document, development of the new service
6. Observance of a contract of a contract and the use of the right based on the law or the duty
7. Adoption selection
8. Human resource management of the employee

 

【Personal information except the case to acquire direct document】

I may acquire information to correspond to personal information by the method except the direct document.
I use the use purpose of that case only for the following purpose, and we have no using it other than the purpose concerned.
1. Shipment such as member management and our product, the sale of the service, shipment, the campaign

 

【Window of a complaint of the personal information and the consultation】

It is appropriate about the demands such as the refusal of disclosure of the personal information from the person or an agent concerned, a correction, addition, deletion, the use or the offer and copes quickly and appropriately. The person with the demand, please offer request content to the following inquiry window.

 

【Disclosure of the personal information】

The remarking place where one go to such as the disclosure of the personal information is personal information protection managers. It is appropriate about the demand and copes quickly and appropriately and sends "bills such as personal information disclosure" necessary for a procedure. But, in a procedure, please submit person confirmation documents (including the copy of driver's license, resident's card). In the case of application to stop by towards an agent, the letter of proxy is necessary. In addition, $10 (to our tax-excluded designated bank account transfer) is caused as a fee.

 

【Enquiries】

Manager of Personal Information
Group Manager, Business Developmen
Phone - 047-312-6567

 

【Proposing of the solution to name of the authorized personal information protection group and complaint】

Association of general Japan information economic social promotion Foundation
Personal information protection complaint counselor's office
〒106-0032 1-9-9, Roppongi, Minato-ku, Tokyo Roppongi first baseman Building
03-5860-7563

 

4 January 2007 – Original version approved
25 March 2015 – Modified
4 January 2017 – Modified
4 April 2017 – Modified
9 August 2017 – Modified
15 February 2018 – Modified
Recstu Inc.
Kazuko Koyama, CEO.

Application privacy policy

I establish a privacy policy about the smartphone application that we provide here.

【Name of the application provider】

Recstu Inc.

 

【Manager of Personal Information】

Group Manager Business Development
Phone - 047-312-6567

 

【Information that is acquired】

・Automatic item (ID peculiar to terminal, advertisement identifier, account info to affect charging in the application, application use history) which is acquired

・Item (e-mail address, full name, the date of birth) which is acquired by the input of the user

【Use purpose of the user information】

The purpose that we use user information in application as follows.
1. Notice of the matter which is necessary in our service administration
2. Shipment such as member management and our product, the sale of the service, shipment, the campaign
3. The rate settlement
4. Various inquiries and after-sale service correspondence
5. Making, investigation, analysis of the statistics document, development of the new service
6. Observance of a contract of a contract and the use of the right based on the law or the duty
7. Indication of the advertisement

【Agreement about the acquisition, accumulation, the use of the user information】

About the application, I have you confirm this application privacy policy, and, please use it after having understood contents.

【Acquisition stop of the user information】

When inquiry / correction / deletion is hoped for about the user contents which I acquired, please use the inquiry / correction / deletion function in application and the service.

The member information of application and the service is deleted by a visitor completing a withdrawal procedure using a withdrawal function in the application.
When a visitor is performed deletion (uninstallation) of using a deletion (uninstallation) function of the application from a terminal, all the user information is deleted promptly from a terminal, and application and the service are discarded at the time of-like maintenance from the server in this service for a cause fixed period of appropriate management.

【Having outside transmission, third party offer, intelligence module or not】

I acquire it in an intelligence module incorporated within application, and we transfer the following information and may contribute it to the third party as far as it is necessary for the achievement of the next use purpose.

・Google Analytics(Google Inc.:I use information not to identify an individual to make use for function improvement, a deficient correction, data analysis.) Privacy Policy

・Google AdMob(Google Inc.:I use it for the effect measurement of advertisement delivery and the advertisement delivery.) Privacy Policy

【Enquiries】

Manager of Personal Information
Group Manager, Business Developmen
Phone - 047-312-6567

【Change of this application privacy policy】

With the changes of laws and ordinances, I may change this application privacy policy. When there is a change, with version up of this application, I notify you of a change and the addition of the acquisition item of the user information, the change of the use purpose, a third party offer by this application privacy policy.

 

29 October 2018 – Original version approved
Recstu Inc.
Kazuko Koyama, CEO.

Privacy Mark

We are certified from JIPDEC to use and display the Privacy Mark. This mark is awarded to businesses that manages personal information with a system that complies with the JIS Q 15001:2017